Privacy Policy

Last Updated: [Date]

RTX Trucking (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at [website URL] or use our trucking and logistics services.

1. Information We Collect

a) Information you provide directly:

• Name, company name, and contact details (email, phone, address)
• Billing and payment information
• Shipment details (pickup/delivery addresses, freight description, weight, dimensions)
• Communications you send us (emails, quote requests, support inquiries)

b) Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time spent on the Site, and referring URLs
• Cookies and similar tracking technologies (see Section 5)

c) Information from third parties:

• Load board platforms, freight brokers, or partner carriers
• Payment processors and credit/background check providers (for account setup)
• GPS/telematics data from vehicles used to fulfill your shipment, where applicable

2. How We Use Your Information

We use the information we collect to:

• Provide quotes, process bookings, and fulfill trucking services
• Communicate with you about your shipment status, invoices, and account
• Process payments and manage billing
• Improve our website, services, and customer experience
• Comply with legal, safety, and regulatory obligations (e.g., DOT/FMCSA recordkeeping)
• Send marketing communications, where you have opted in (you may unsubscribe at any time)
• Detect, prevent, and address fraud, security issues, or technical problems

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (payment processors, dispatch software, IT providers)
• Partner carriers or brokers involved in fulfilling your shipment
• Regulatory or government authorities when required by law (e.g., DOT audits, safety inspections)
• Professional advisors (accountants, insurers, legal counsel) as needed
• In connection with a business transfer (merger, acquisition, or sale of assets)

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to:

• Remember your preferences
• Analyze site traffic and usage patterns
• Support advertising and marketing efforts (if applicable)

You can control cookies through your browser settings. Disabling cookies may affect certain Site functionality.

6. Data Retention

We retain personal and shipment information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, tax, and regulatory recordkeeping requirements applicable to motor carriers (which may require retention of certain records for several years).

7. Your Privacy Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request a copy of the information we hold about you
• Object to or restrict certain processing

To exercise these rights, contact us using the information in Section 10. We will respond in accordance with applicable law (e.g., CCPA for California residents, if applicable).

8. Children’s Privacy

Our Site and Services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Contact Us

For questions or requests regarding this Privacy Policy, contact: RTX Trucking [Company Address] [Phone Number] [Email Address]

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.